Privacy and data policy.

What Rally collects

Rally collects the information needed to manage a waiver, contact a participant about a session, create a booking, and keep basic operating records. This includes a participant’s name, email address, phone number, postal-code prefix, waiver confirmation, typed legal name, drawn signature, waiver version, and signing time.

Age range, gender identity, household-income range, and community-news consent are optional. You can choose Prefer not to say, and those answers do not affect your ability to play, contribution amount, or access to a session.

Why Rally uses it

Rally uses required information to manage waivers and bookings, send necessary session and safety messages, respond to support requests, and maintain basic operational records.

While you complete a waiver, Rally may check your entered email address and phone number against existing participant records. If either is already in use, the form says so before submission and asks you to contact Rally if you need help. This response reveals only that the contact method is already in use, not a participant name, booking, waiver, signature, or other record detail.

During Rally’s controlled launch pilot, the returning-player flow may welcome you by first name when your entered email address or phone number matches a participant record. The pilot response does not show bookings or other participant details. Rally will add one-time contact verification before expanding this recognition flow beyond the pilot.

Rally uses optional demographic information only in aggregate to understand who it is reaching, identify access gaps, and plan more accessible programming. Rally does not sell personal information or use it for third-party advertising.

Where information is handled

Rally uses Netlify to host this website, Supabase to store private participant, booking, and waiver-evidence records, and Gmail to send signed-waiver copies and necessary participant messages. These providers handle information only to provide services to Rally.

Supabase states that its hosted projects encrypt data in transit and at rest. Rally keeps service credentials server-side and uses private evidence storage so waiver documents are not publicly accessible.

Retention and your choices

Rally keeps information only for as long as reasonably needed to run sessions, maintain waiver and safety records, respond to legal or insurance needs, and meet operational recordkeeping needs. Optional demographic information is reviewed periodically and deleted or anonymized when it is no longer needed for access planning.

You can ask about your information, request a correction, withdraw optional community-news consent, or ask a privacy question by contacting Rally. Some waiver and booking information may need to be retained when it is necessary for safety, legal, or operational records.

Questions or requests

For privacy questions, corrections, or to withdraw optional community-news consent, contact rallypickleballyeg@gmail.com.